The image features a text-based graphic with a message that reads, "I'm sorry to say so but, sadly it's true that bang-ups and hang-ups can happen to you." The text is arranged in a way that the words "I'm sorry" are at the top, followed by "to say so but," and then the phrase "that bang-ups and hang-ups can happen to you" is at the bottom. The font is stylized with a handwritten appearance, and the colors used are a mix of red, blue, and white. The overall tone of the image is one of apology and acknowledgment of a common human experience.